Coffee isn’t supposed to be served hot enough to give third degree burns causing hundreds of thousands of dollars of medical bills. That’s actually illegal. When the health department gives several warnings and a senior corporate executive orders employees to disobey the law, that makes judges very, very grumpy. Lawsuits are a stupid system, but they literally the only system we have for legally fighting back against corporations. There is nothing else you can do if they wrong you. Spreading the idea that you shouldn’t sue is only taking away your only method of defending yourself within the law. You are being a corporate shill right now.