• Pennomi@lemmy.worldEnglish
    0·
    2 months ago

    I hate apps that are basically just a form but they try to force a chat interface onto you.

    • jqubed@lemmy.world
      0·
      2 months ago

      My state’s DMV switched their online services to this. Want to change your address? You must talk to the chatbot. Renewing your license? Tell the chatbot your credit card information. And for this convenience you also get to pay a fee to the third-party company that operates the service for the state.