111 isn’t an urgent line (if it’s genuinely an emergency go to A&E or call 999) and from personal experience it takes hours for them to get back to you, at which point you’ve either already told them your symptoms have got worse, still had no call back and gone to A&E or they get back to you eventually and tell you that you might be fine, but should go to the hospital anyway and sit in a queue for 6 hours so they can make sure it’s not actually something serious. NHS 111 is just as useless as the NHS Direct it replaced
For GP appointments that are released on the day, in the morning, you can avoid waiting in a long call queue to the GP by booking the appointment through the NHS app if your GP supports it.
If all the ppl. bitching about the phone lines just used the app. then the ppl that actually HAVE to use the phone lines (digitally excluded ppl) wouldn’t have so long to wait \ phone back every day.
Every time I’ve needed to contact the gp for something I’ve done it through the app and then I’ve either been contacted back with advice \ an appt or an onward referral within 24 hours.
If you need help quicker than 24 hours it’s an emergency, if you think it’s an emergency but don’t want to go to a and e it’s not a fucking emergency.
111 isn’t an urgent line (if it’s genuinely an emergency go to A&E or call 999) and from personal experience it takes hours for them to get back to you, at which point you’ve either already told them your symptoms have got worse, still had no call back and gone to A&E or they get back to you eventually and tell you that you might be fine, but should go to the hospital anyway and sit in a queue for 6 hours so they can make sure it’s not actually something serious. NHS 111 is just as useless as the NHS Direct it replaced
For GP appointments that are released on the day, in the morning, you can avoid waiting in a long call queue to the GP by booking the appointment through the NHS app if your GP supports it.
Very much this.
If you live in the UK download the fucking app.
If all the ppl. bitching about the phone lines just used the app. then the ppl that actually HAVE to use the phone lines (digitally excluded ppl) wouldn’t have so long to wait \ phone back every day.
Every time I’ve needed to contact the gp for something I’ve done it through the app and then I’ve either been contacted back with advice \ an appt or an onward referral within 24 hours.
If you need help quicker than 24 hours it’s an emergency, if you think it’s an emergency but don’t want to go to a and e it’s not a fucking emergency.