

That act doesn’t seem to do anything to avoid the shrugging and free year of credit monitoring we get in the US. Until companies are liable for lost data, I don’t see that changing. I bet it’d change in a heartbeat if monetary loss from identity theft could claimed against any company that lost your data in the last year. Individuals wouldn’t even have to do it, banks would automate that and HOUND those companies for payouts since they’re the ones that take the biggest hits.
Nah, AI chatbots are at least useful for the basic repetitive things. Your modem isn’t online, is it plugged in? Want me to refresh it in the system? Comcast adding that saved me half an hour a month on the phone.
I fully believe they’re at least as good as level 1 support because those guys are checking to see if you’re the type to sniff stickers on the bottom of the pool.