This is exactly what happened to my parents this week. Brinks claim my elderly stroke-victim father verbally agreed to a total of three overlapping contracts that extend their subscription out four years and the only way to cancel is to pay all four years of the subscription.

I was surprised but not surprised to find other customers complaining about the same thing. They have no contract or terms they will provide that we supposedly agreed to, so I can’t review this cancellation clause.

They are taking “subscriptions that are difficult to cancel” to a whole new level. 😡

  • DABDA@lemmy.dbzer0.com
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    7 days ago

    Rated A+ by BBB, 1.05/5 stars average over 1,082 customer reviews.

    Definitely inspires faith in their ability to accurately rate a company.

    Best of luck in fighting the charges. Sorry that you/your parents have to deal with it :(

    • NutinButNet@hilariouschaos.com
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      7 days ago

      The BBB is a scam in and of itself. They’ve been caught doing what Yelp was doing in harassing businesses to remove bad reviews/shown only good reviews, for a bribe fee, of course.

      It shouldn’t be any surprise when they add “bureau” to their name to sound like they’re an official government agency too.